Refund policy
Refund Policy | 30-Day Money-Back Guarantee
We want you to love your purchase. That’s why Duhaime Apparel proudly offers a 30-Day Money-Back Guarantee on all orders.
Because every item is custom-printed just for you at the time of your order, we do not maintain warehouse backstock. However, your satisfaction is our priority.
30-Day Money-Back Guarantee
If you are not completely satisfied with your purchase for any reason, you may request a refund within 30 days of the delivery date.
You are eligible for a refund or replacement if:
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You received the wrong item (e.g., you ordered a Large but received a Small).
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Your item arrived damaged or defective (e.g., printing errors, fabric defects, holes).
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You are unsatisfied with your purchase for any reason within 30 days of delivery.
Please note:
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Items must be in original condition (unworn, unwashed, and unused) unless defective.
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Shipping fees are non-refundable unless the error was on our part.
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Refunds are issued to your original payment method.
How to Request a Refund
To start your refund or replacement request:
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Email us at support@duhaimeapparel.com
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Include your order number.
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Attach a clear photo of the item (if damaged, defective, or incorrect).
Once your request is reviewed and approved, we will:
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Provide return instructions (if applicable), and
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Issue your refund or send a replacement.
Policy Updates
This Refund Policy may be updated at any time without notice. For the most current version, please contact us at support@duhaimeapparel.com.